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I am still missing two cabinets from my order. The shipping company has not received the cabinets from Home Depot. Home Depot won’t tell me where the cabinets are or a tracking number or when I can more or less expect them. I have been calling 8 times and everyone has a different story to tell me. The installers are not going to wait around for me not knowing when these cabinets are coming in.
If it is not or the tracking has an issue, you will see the link to the NSD Nonstop Delivery's official webite where you can contact them. I sent an email inquiring about my package and date of delivery. The lady told me that I would get a call the business day prior to my delivery date. I wouldn't be surprised if I don't get the package today . NSD offers seamless nationwide door-to- door, last-mile and reverse logistics solutions through a network of over 170 delivery terminals. Delivery services include white glove, room of choice, threshold, basic and returns.
Review Highlights
The unit was scheduled for delivery to my residential address. So been waiting for weeks already to get it, and then saw issues with the tracking number. We’ve were screwed with any other order being cancelled after weeks of waiting. NSD online tracking number says my package was delivered.
Our ability to build solutions to the specific needs of our clients ensures a delivery experience that exceeds expectations. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time.
Frequently Asked Questions about NSD
If I could go and pick up my item, I would - but I'm unable to find any information on where the local terminal is physically located. Nor can I find a phone number where someone actually answers the call. For 3 weeks, NSD has held an item that belongs to me, and I would press charges if I could locate the local terminal.
For more information about NonstopDelivery, Inc. please visit or contact Scot Goodwin at Currently nsd is behind by about 7-10 business days. This includes deliveries and pick ups. They’ve been slammed hard with influx of orders being made not just by Home Depot but multiple retailers.
Someone stole my package from your warehouse, need help ASAP please and thank you
They were to have been delivered May 23rd. We ordered all in stock cabinets. We did not receive the entire order on May 23rd. I was told the rest would be delivered on the next day May 24th.
It is now dec 9 and no word from anyone. Somebody has stolen my package from you and I need this to be fixed please. It was to be shipped to my home by Non Stop Delivery. Joyce Bellīought a cast iron tub from Home Depot. (After sending this message to NonStopDelivery, I checked the complaint status of this company and their approval rating is two out of five. Package tracking developed historically because it provided customers information about the route of a package and the anticipated date and time of delivery.
Shipping
Copy the tracking number from the e-receipt you got from NSD Nonstop Delivery and paste in the text box on the page you just visited. H Distressed Solid Wood Birdhouse with flower. This price has been deducted from my account but have not received. Could you possibly check on this shippment for me.
I turned the treadmill on and it kept making an unusual banging noise. Installer still kept pushing paperwork towards me for a signature. They also left a mess of styrofoam and packing material in the room they unpackaged the treadmill. Not as big a deal as possibly assembling the treadmill improperly but -- still -- not as professional an experience as I've had in the past. I didn’t order through a store, just online.
The out for delivery status from Chantilly VA and the delivered to Sykesville MD is the same exact date and time. Nov 2 I ordered, Nov 12 is was scheduled for delivery, I was admitted to the hospital that day and could not be there. Tracked my package said it was out for delivery and rescheduled for Nov 14. I have cameras, no one came that day at all. When they did come the initial day on the Nov 12 he knocked on my door and then turned around and left. Someone was there to receive the package but when they got to the door they were already gone.
NSD is a leading last mile logistics provider in the U.S. specializing in a full range of home and business delivery solutions. Our company focuses on superior customer service and operational excellence to drive value-added results. “We are honored and proud to be recognized by The Home Depot as their 2016 Home Delivery Partner of the Year.
It contains most of the global couriers as well as local shipping providers and post/EMS companies. If you don't find your shipping courier, please contact us so that we add it to the service. To track and trace a package, use the forms in the top of this page. If the tracking number you entered is correct, you will see the status of your package.
I will be contacting Home Depot and letting them know they have a problem and they need to come and pick their item up since NSD can't manage to do their jobs. NSD Nonstop Delivery's customer service can give you an estimation of the arrival date and time. Yet, shipping companies do not have the ability to find out exactly when a delivery person or a carrier will arrive at a specific location. The volume of mail and parcels fluctuates daily; therefore, delivery times are not guaranteed.
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