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Going through the same issue, said it got delivered at 4am but it never happened. It just showed up one day, about a week late. No response to my inquiries from HD or NSD. I'm in the same boat as OP with a tool bench. The expected delivery date was the 11th but there's been no delivery, shipping update, etc.
The unit was scheduled for delivery to my residential address. So been waiting for weeks already to get it, and then saw issues with the tracking number. We’ve were screwed with any other order being cancelled after weeks of waiting. NSD online tracking number says my package was delivered.
Local BBB
BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Same situation, NSD shows as delivered but my surveillance cameras show no delivery attempt was made. Home Depot says too bad file a chargeback with credit card company. Haven't been able to get a response from NSD.
Copy the tracking number from the e-receipt you got from NSD Nonstop Delivery and paste in the text box on the page you just visited. H Distressed Solid Wood Birdhouse with flower. This price has been deducted from my account but have not received. Could you possibly check on this shippment for me.
Where do I get the tracking number of my NSD Nonstop Delivery shipment?
The out for delivery status from Chantilly VA and the delivered to Sykesville MD is the same exact date and time. Nov 2 I ordered, Nov 12 is was scheduled for delivery, I was admitted to the hospital that day and could not be there. Tracked my package said it was out for delivery and rescheduled for Nov 14. I have cameras, no one came that day at all. When they did come the initial day on the Nov 12 he knocked on my door and then turned around and left. Someone was there to receive the package but when they got to the door they were already gone.
It was now the weekend and couldn’t get ahold of anyone. NSD Nonstop Delivery helps you get your bought goods shipped from the merchant to your address. It is one of the famous shipping providers like Aramex, USPS tracking, Fedex Express tracking, USP tracking and DHL tracking. Your express package is given a tracking number so that it gets identifiable.
Delivery MIA, company not answering phones.
Has anyone whose item was lost ever get a resolution? We are paying for an item that hasn't shown up, and was shipped through NSD. I see all these horror stories that sound exactly like our issue and none of them have any ultimate resolution.
I want to track my NSD Nonstop Delivery shipment but I don't know where to get the tracking number. Have tried for over a week to track a shipment with the order number. I’ve been trying to order some samples of vinyl siding!
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Don’t have my order number and trying to find out when they are delivering my stove and fridge. This review was chosen algorithmically as the most valued customer feedback.
This was important because mail delivery often included multiple couriers in varying environmental circumstances, which made it possible for a mail to get lost. Worst possible shipping company I have ever dealt with. This company is a joke you can’t get anyone who knows what they’re doing and that’s if you get the to answer their phone. My package said out for delivery 12/1 and it’s 12/3 and still haven’t seen anything or made further contact. Like I said, this company is a joke and whoever runs this place is an even bigger joke.
I told them “no,” I wanted all the rooms done at the same time, as in preperation for them to lay the carpet, I had to rent a small u haul to put all my furniture in. They called while my phone was in the other room on delivery day, I sprinted to my phone but didn't get there in time. I called the number back several times within a minute of the initial call. After an hour, they listed my delivery as "Delivery/Pick-up Attempted" when nobody attempted the delivery, we are home and able to take it. ComplaintsBoard.com is a leading complaint resolution website on the Internet.
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They lost my package and refused to answer any questions I had. They've already failed on the customer satisfaction aspect, as I have lost confidence due to the lack of specific information they have provided. The company boasts "Our network is designed for speed, superior on-time performance, and customer satisfaction." Delivered 1/5 of a power tool set on april 7th and has lied about two other deliverys from home depot set to be delivered on the...
For more information about NonstopDelivery, Inc. please visit or contact Scot Goodwin at Currently nsd is behind by about 7-10 business days. This includes deliveries and pick ups. They’ve been slammed hard with influx of orders being made not just by Home Depot but multiple retailers.
Home Depot Product Authority, LLC. Customer Support Section:-
The tracking number should be available for you on the merchant's website/app. Once you get it, enter it in the box in the top of this page, press the button and start tracking NSD Nonstop Delivery's shipment to make use of the online tracker. On Monday () I received another email stating a delivery date of. I received the initial delivery date via email with a date range of to.
It was scheduled to be picked up at the Denham Spring Store Oct 5th. I lost my order number and not able to find email from Home Depot. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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